Izzi Casino Terms & Conditions
These Terms and Conditions govern access to and use of Izzi Casino, including the website, player account services, casino games, promotional offers, payment facilities, and related features. By visiting the platform or creating an account, you confirm that you have read and understood these terms.
Izzi Casino is intended for eligible users in Canada who meet the applicable age and legal requirements. Please review these terms carefully and keep a copy for your records. If you do not agree with any provision, you must not use the platform or open an account.
Acceptance of Terms
By registering with Izzi Casino, placing a wager, making a deposit, claiming an offer, or otherwise using the platform, you enter into a binding agreement with Izzi Casino under these Terms and Conditions. Additional rules may apply to particular games, promotions, payment methods, or services. Where additional terms conflict with these provisions, the specific terms will apply to the relevant activity.
You are responsible for reviewing the current version of these terms before using the service. Continued use after an update has been published constitutes acceptance of the revised wording, subject to any notice requirements that may apply.
Eligibility
You must be at least 18 years old to use Izzi Casino. If a higher minimum age applies to you under the laws that govern your location, the higher age requirement will prevail. You must also be legally permitted to participate in online gambling in your place of residence.
Izzi Casino may restrict access from particular locations or refuse registration where participation is not permitted, cannot be adequately supported, or creates legal, compliance, or operational concerns. You must not use technical measures to conceal your location or bypass a geographic restriction.
Account Registration
Only one player account may be registered per person unless Izzi Casino has expressly approved an exception. You must provide complete, accurate, and current information during registration and update it when circumstances change.
Account credentials must be kept confidential. You are responsible for activity carried out through your account unless you promptly report unauthorized access and cooperate with reasonable security checks. Accounts must not be sold, transferred, rented, or used on behalf of another person.
Izzi Casino may decline an application, request further information, or limit account functionality where registration details are incomplete, inconsistent, or appear unreliable. You must not create an account for commercial, fraudulent, or promotional abuse purposes.
Verification
Izzi Casino may verify your identity, age, address, source of funds, payment ownership, or other account information at any stage. Verification may involve requesting official identification, proof of address, payment evidence, or documents reasonably needed to meet internal controls.
Documents must be genuine, readable, current, and supplied by the account holder. Delays may occur while information is reviewed. Withdrawals or other account functions may remain restricted until verification is completed satisfactorily.
If information cannot be verified, is deliberately misleading, or indicates that the account is being used improperly, Izzi Casino may suspend the account, cancel affected transactions, or take other action permitted under these terms.
Deposits
Deposits must be made using a payment method held in your own name or otherwise authorized for your use. Third-party deposits are not permitted. You should confirm the transaction details before submitting a payment, as processing times and availability may depend on the selected provider.
Izzi Casino does not require you to deposit funds in order to browse publicly available information. You must only deposit money that you can afford to lose and must not use funds obtained unlawfully or through unauthorized payment activity.
Balance updates may be delayed by payment processing, technical issues, security checks, or financial institution procedures. Izzi Casino may reject, reverse, or hold a transaction where there is a reasonable security, compliance, or payment concern.
Withdrawals
You may request a withdrawal of eligible cleared funds through the methods made available on the platform. Izzi Casino may first require completion of verification and may return funds to the original payment method where this is reasonably practicable.
Withdrawals can be reviewed for account ownership, bonus conditions, suspicious activity, payment irregularities, and compliance with these terms. Processing times may vary according to the method, the amount, intermediary providers, and the information required to complete the request.
You are responsible for entering accurate payment details. Izzi Casino is not responsible for delays or losses caused by incorrect information supplied by you, subject to any rights that cannot legally be excluded.
Bonuses
Promotional offers are subject to their own terms, including eligibility conditions, expiry dates, qualifying deposits, wagering requirements, game restrictions, maximum conversion values, and withdrawal limits. You should read the applicable promotion rules before opting in or using bonus funds.
Unless expressly stated otherwise, a bonus may be used only once by an eligible player and may not be combined with incompatible offers. Multiple accounts, coordinated play, payment manipulation, or other conduct designed to obtain an unfair promotional advantage may result in cancellation of the offer and associated winnings.
Izzi Casino may withdraw or amend a promotion where an error, technical issue, abuse, or unforeseen operational problem affects its proper administration. Any action will be assessed in accordance with the relevant promotional terms and applicable requirements.
Acceptable Use
You must use Izzi Casino honestly, lawfully, and in a manner that does not interfere with the platform or other users. You are expected to protect your account, follow payment instructions, provide truthful information, and comply with game rules and promotional conditions.
You must not use automated systems, bots, scripts, data-mining tools, or software intended to manipulate access, outcomes, account functions, or promotional activity. You must also avoid actions that introduce malware, overload the platform, or attempt to obtain information that is not intended for you.
Prohibited Activities
The following activities are prohibited in connection with Izzi Casino:
- Fraud, theft, money laundering, terrorist financing, or use of funds connected with unlawful conduct.
- Identity misrepresentation, account sharing, impersonation, or use of another person's payment method without authorization.
- Collusion, cheating, exploitation of software errors, manipulation of game outcomes, or interference with platform security.
- Using the service while subject to a voluntary restriction, account closure, or other measure intended to prevent gambling access.
- Attempting to bypass location controls, identity checks, deposit limits, or other safeguards.
- Harassing staff, threatening other users, submitting malicious material, or abusing support and complaint channels.
Where prohibited conduct is suspected, Izzi Casino may investigate, preserve relevant information, restrict access, delay transactions, and take appropriate action under these terms.
Intellectual Property
Izzi Casino and its licensors retain rights in the platform, branding, software, graphics, text, game presentation, and other materials made available through the service. You receive a limited, personal, non-transferable permission to use the platform for lawful entertainment purposes.
You must not copy, reproduce, modify, distribute, publish, reverse engineer, commercially exploit, or create derivative works from platform content unless you have prior written permission or the action is permitted by applicable law. Your use of the service does not transfer ownership of any intellectual property to you.
Limitation of Liability
Izzi Casino aims to provide a secure and reliable service but does not guarantee that the platform will always be uninterrupted, error-free, or available on every device or network. Maintenance, communication failures, payment provider issues, software faults, and events outside reasonable control may affect access or processing.
To the extent permitted by applicable law, Izzi Casino is not responsible for indirect, incidental, or consequential loss arising from use of the platform, inability to access the service, unauthorized access caused by your failure to protect credentials, or reliance on information supplied by third parties.
Nothing in these terms excludes or limits liability that cannot legally be excluded, including rights or protections that apply to consumers under mandatory law.
Account Suspension
Izzi Casino may suspend, restrict, close, or refuse to reactivate an account where these terms are breached, verification is incomplete, activity appears unsafe or unlawful, payment concerns arise, or the platform must protect its users and operations.
When an account is closed, eligible cleared funds may be returned after relevant checks are completed. Funds connected with fraud, abuse, prohibited conduct, or invalid transactions may be withheld or handled as permitted by applicable rules. You remain responsible for obligations incurred before closure.
Privacy
Izzi Casino collects and uses personal information for purposes such as account administration, identity verification, payment processing, security, customer support, service improvement, and compliance. Information may be shared with service providers or other parties where reasonably necessary for these purposes or where required by law.
Personal information is handled according to the applicable privacy notice and relevant data protection requirements. You should review that notice to understand how information is collected, retained, secured, and used, as well as the choices available to you.
Responsible Gambling
Gambling should remain an optional form of entertainment, not a way to generate income or recover financial losses. Set personal limits for time and spending, take regular breaks, and avoid gambling when distressed, intoxicated, or under financial pressure.
If gambling is becoming difficult to control, use the available account restrictions or request a temporary break or account closure. Izzi Casino may provide information about safer gambling tools and support options, but you remain responsible for using the safeguards that suit your circumstances.
Amendments
Izzi Casino may revise these Terms and Conditions to reflect changes to the platform, services, promotions, security practices, operational requirements, or applicable obligations. The updated version will be made available through the platform and will state its effective date where appropriate.
You should review changes before continuing to use the service. If you do not accept a revision, you must stop using the platform and may contact Izzi Casino about closing your account, subject to outstanding verification or transaction requirements.
Contact Information
For questions about these Terms and Conditions, account access, verification, payments, withdrawals, or responsible gambling tools, contact Izzi Casino through the support channel available on the platform. You may also write to [email protected].
When contacting support, provide enough information for your request to be identified, but do not send passwords, full payment card details, or other sensitive information unless specifically instructed through a secure process.
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